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Terms and Conditions

 

Effective Date: 09.01.2025
Business Name: Third Shift Atelier
Owner: Drew Dirksen

Welcome to Third Shift Atelier! By accessing my website, Etsy shop, or purchasing products, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

  • These Terms & Conditions govern your use of my website and services.
     
  • I reserve the right to update these terms at any time. Updates will be posted with a new effective date.
     
  • By using my services, you confirm that you are at least 18 years old, or using the services with parental/guardian consent.
     

2. Products & Services

  • All items are handmade and may have slight variations — that’s part of their uniqueness.
     
  • Custom orders (such as personalized magnets, mirrors, or shirts) are made to your specifications. Please review carefully before placing your order, as I cannot accept returns on customized products.
     
  • I do my best to represent colors, textures, and sizes accurately, but your screen settings may cause slight differences.
     

3. Orders & Payment

  • Orders are processed once full payment is received through approved methods (Etsy, PayPal, Stripe, or other secure providers).
     
  • Prices are listed in USD and may change without prior notice.
     
  • If an error in pricing or product details occurs, I reserve the right to cancel or correct the order.
     

4. Shipping & Delivery

  • Orders are shipped within the stated processing time, unless otherwise noted.
     
  • I am not responsible for delays caused by postal carriers, customs, or unforeseen events once an order has been shipped.
     
  • Buyers are responsible for providing accurate shipping addresses.
     

5. Returns & Refunds

  • Standard, non-custom items may be returned within 14 days of delivery, in original condition. Buyer is responsible for return shipping costs.
     
  • Custom or personalized items cannot be returned or refunded unless they arrive damaged or defective.
     
  • If an item is damaged during shipping, please contact me within 7 days with photos so I can make it right.
     

6. Intellectual Property

  • All designs, logos, photos, and content are the intellectual property of Third Shift Atelier (unless otherwise credited).
     
  • You may not copy, reproduce, or distribute any materials without written permission.
     

7. Limitation of Liability

  • My products are for personal use only.
     
  • To the fullest extent permitted by law, Third Shift Atelier is not liable for indirect, incidental, or consequential damages arising from product use or website access.
     

8. Privacy Policy

Use of this site is also governed by my [Privacy Policy]. By using my services, you agree to how I collect and use data as outlined there.

9. Governing Law

These terms are governed by the laws of the United States and the state of Florida, without regard to conflict of law principles.

10. Contact

For questions or concerns, please contact:

Third Shift Atelier
Owner: Drew Dirksen
Email: drew@thirdshiftatelier.com

Return and Refund Policy

 

Return & Refund Policy – Third Shift Atelier

At Third Shift Atelier, every piece is made with care, and I want you to love what you receive. Because each item is handmade, slight variations are part of the charm — but if something isn’t right, here’s how we’ll take care of it:

Returns

  • Non-custom items: Returns are accepted within 14 days of delivery. Items must be unused, in original condition, and returned in their original packaging.
     
  • Custom or personalized items: Because these are made just for you, they are non-refundable unless they arrive damaged or defective.
     

Refunds

  • Once your return is received and inspected, I’ll issue a refund to your original payment method. Shipping costs are non-refundable.
     
  • Refunds may take 5–10 business days to appear, depending on your payment provider.
     

Exchanges

  • Exchanges are only offered for defective or damaged items. If you’d like a replacement, please contact me.
     

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact me within 7 days of delivery. Photos of the damage are required so I can make it right.
     

Cancellations

  • Cancellations are accepted within 24 hours of purchase. After that, work may have already started on your order.
     

  • Privacy Policy
  • Terms and Conditions

Third Shift Atelier

drew@thirdshiftatelier.com

Copyright © 2025 Third Shift Atelier - All Rights Reserved.

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